KONG Cat Zoom Groom KONG

Fast shipping and professional packing

Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and many other world-class carriers, we can offer various shipping options. Our warehouse staff are highly skilled and will pack your products according to our precise and exact specifications. Prior to shipping, your goods are thoroughly inspected and secured. We ship to thousands clients every day from all over the world. Our dedication to becoming the biggest online retailer in the world is shown by this. Warehouses and distribution centres can be located throughout Europe and the USA.

Note that orders containing multiple items are processed according to the specific item.

Prior to shipment Our team will conduct an extensive inspection of the products you have ordered. The majority of orders are shipped within 48 hours. Delivery is expected to take between three and seven days.

Returns

Due to multiple parties such as the factory and the warehouse, we're unable to effectively manage inventory. Stocks can be changed at any time. Be aware that your order will be unable to fill after you place the order.

Our policy lasts for thirty days. If you don't receive the product within the 30 days period, we're not able to issue either a return or exchange.

To be returned the item must not be opened and in the same condition as when you received it in. The item must be in the original packaging.